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- This topic has 15 replies, 2 voices, and was last updated 5 years, 9 months ago by Shop Manager.
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AuthorPosts
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March 1, 2019 at 6:56 pm #1406cynthia.morrisParticipant
Hi,
An ‘author box’ doesn’t seem to appear with my posts. I see a ‘author link’ when clicked it brings me back to website home page. But, I don’t see an ‘author box’ with the description I have set up in WordPress. Some themes, I believe, allow to create an ‘author box’ at the bottom when drafting a post. And, I don’t see that either.
Please help!
Thanks,
Cynthia
March 4, 2019 at 1:05 pm #1409Shop ManagerKeymasterHi,
Could you please provide us the Screenshot where the Author Box is not displaying so that we could help you.
Thank You
March 4, 2019 at 7:24 pm #1410cynthia.morrisParticipantHi,
Please visit my post with this link: https://geographycoach.com/scheduled-workshops/online-workshop-apr-may-2019/Note: The ‘Author Link’ appears as my name ‘Cynthia Morris’ under the ‘blue map’. When someone clicks that link, it sends the viewer to my ‘Welcome!’ page.
And there is no ‘Author Box’ showing for any of my posts.The ‘Author Box’ should have this description:
“I train people online on how to set up and thrive with a Home-Based Business to tutor World Geography to children, face-to-face, in your community. No experience necessary! Learn more about my workshops (4 Sessions, 2-hours each) at GeographyCoach.com.
~ Let’s PLAY for a BETTER WORLD! ~”
Please see the following link that shows where I set up my description in WordPress.
https://www.dropbox.com/s/9eir8q1ea6e01py/Screenshot%202019-03-04%2014.19.48.png?dl=0
Thanks,
Cynthia
March 5, 2019 at 12:16 pm #1413Shop ManagerKeymasterHi,
If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at support@logicalthemes.com
Thank You
March 5, 2019 at 9:10 pm #1416cynthia.morrisParticipantHi,
Providing a username and password to admin role is not something I wish to do.
Does Logical Themes include in their design an ‘Author Box’ normally?
Thanks,
Cynthia
March 6, 2019 at 12:40 pm #1420Shop ManagerKeymasterHi,
Thank you for your response!
No, normally it is not there.
Thank you
March 6, 2019 at 3:38 pm #1421cynthia.morrisParticipantHi,
Ok. Where do I need to go in the AE Pro Theme to set up the ‘Author Link’ (not ‘Author Box’) so that when someone clicks the link with my name (Author Link) in the post, they are directed to my ‘About Me’ page and not my ‘Home’ page?
Thanks,
Cynthia
March 7, 2019 at 11:32 am #1424Shop ManagerKeymasterHi,
Download our updated theme
we are giving you some easy steps to download the updated theme.
Go to https://www.logicalthemes.com/my-account/ with your details. Then go to https://www.logicalthemes.com/my-account/downloads/ and download the updated theme.
Then login to your FTP or Cpanel. Go to wp-content/themes and upload the zip file you have downloaded. First rename the existing theme folder then extract the newly uploaded theme.
also you can check this link to update the theme: https://docs.presscustomizr.com/article/141-how-to-manually-install-or-update-a-wordpress-theme
If you need any further assistance please let us know.
Thanks
March 7, 2019 at 5:40 pm #1426cynthia.morrisParticipantHi,
I was given that answer once before. I did not do it, until I had IT help. When I had an IT person beside me, they told me not to do it. They said that I would lose key content in my designed website. They even showed me what would happen. What I saw would have been a nightmare!
So do you have another way.
Where do I need to go in the AE Pro Theme to set up the ‘Author Link’ (not ‘Author Box’) so that when someone clicks the link with my name (Author Link) in the post, they are directed to my ‘About Me’ page and not my ‘Home’ page?
Thanks,
Cynthia
March 8, 2019 at 1:40 pm #1430Shop ManagerKeymasterHi,
Hello,
steps for adding URL in Author Link
wp-content–> themes –> academic-education-pro –> single.php
please follow this link https://ibb.co/C7Rd0mh
Thank you
March 10, 2019 at 5:13 pm #1432cynthia.morrisParticipantHi,
Thanks. I think I found the single.php file in my AE Pro folders. I think I can work with this.
I don’t know how, but I’m hoping someone I know may be able to help. I, personally, don’t know how to get to the ‘black screen area with coding’ as shown in https://ibb.co/C7Rd0mh Can I use FileZilla? If so, then I may know who of my friends to approach. If not, how do I get to that ‘black screen area with coding’?
Thanks for your help!
Best Regards,
Cynthia
- This reply was modified 5 years, 9 months ago by cynthia.morris.
- This reply was modified 5 years, 9 months ago by cynthia.morris.
March 11, 2019 at 12:15 pm #1436Shop ManagerKeymasterHi,
Yes, you can do it from FileZilla.
Follow the following steps
Download your file, edit it and upload it.
Note: This may crash your website, please do it carefully.
Or else provide us the credentials we will do it for you.
Thank you
- This reply was modified 5 years, 9 months ago by Shop Manager.
March 11, 2019 at 9:45 pm #1438cynthia.morrisParticipantHi,
Instead of FileZilla, do you recommend I go through the host server? Is that the normal way? If so, what area in the cPanel should I go to?
Thanks,
Cynthia
March 12, 2019 at 7:28 am #1440Shop ManagerKeymasterHello,
Yes, you can do from the host server also
Login your cpanel
wp-content–> themes –> academic-education-pro –> single.php –> edit file
please follow this link https://ibb.co/C7Rd0mh
Note: This may crash your website, please do it carefully.
Thank you.
March 13, 2019 at 6:44 pm #1442cynthia.morrisParticipantHi,
Those files ‘wp-content–> themes –> academic-education-pro –> single.php –> edit file’ are not found in my cPanel.
I will try to find someone to help me with the information you provided.
Thanks,
Cynthia
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