Avaya and Partners Bring the Benefits of AI to Diverse Organizations

by plumber / on 21 October, 2024

Avaya and Partners Bring the Benefits of AI to Diverse Organizations

Friend or Foe? AI & the Contact Center Agent First, many use cases were already within the customer service sphere in more complex forms. By leveraging these models, contact centers may unlock various use cases, from tracking agent soft skills – including active listening,