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Cannot add extension “hotel-resort-pro-child”: file corrupt?

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Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • November 30, 2021 at 9:55 pm #12590
    Thomas Bubendorf
    Participant

    Hi,
    I purchased your theme and started to install.
    I cannot add the extension “hotel-resort-pro-child”. During installation I receive an error message: “No valid extension found”. The other extensions could be added correctly.
    When opening the extension file (as it is a zip file) I can only see an png printscreen. I am sure that it not what should be in this file.
    Thanks for correcting.
    Regards,
    Thomas

    December 1, 2021 at 10:54 am #12591
    Shop Manager
    Keymaster

    Hi,

    Thanks for contacting us.

    Could you please share the query on support@logicalthemes.com

    Many Thanks

    May 23, 2022 at 4:11 pm #12750
    Anne Thomas
    Participant

    Hello,
    I’ve the same issue, WP cannot accept the zip file and then I guess this is why I don’t have all template working under WP šŸ™
    thanks for your help
    Anne

    May 24, 2022 at 2:17 pm #12751
    Shop Manager
    Keymaster

    Hi,

    Thanks for contacting us.

    Could you please share the query on support@logicalthemes.com

    Many Thanks

    June 10, 2022 at 5:54 pm #12767
    Gabor Nemeth
    Participant

    Unpacking the packageā€¦

    Installing the themeā€¦

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.

    June 11, 2022 at 9:47 am #12769
    Shop Manager
    Keymaster

    Hi,

    Thanks for contacting us.

    To make your site as per demo https://logicalthemes.com/hotel-resort-wordpress-theme/ , please refer below to the documentation for a better understanding.

    Please take backup of your site if any data is available before activating our premium theme.

    Here is the documentation link: https://logicalthemes.com/docs/hotel-resort-pro/

    We hope this gives you the information you need.

    Please let us know if you need anything further and we would be happy to help.

    Many Thanks

    February 11, 2024 at 4:08 pm #13532
    YUSUF THARWAT
    Participant

    Do NOT buy any of their products.
    I bought “Mobile Repair Shop WordPress Theme”, and it is a piece of trash: Outdated, not working and full of issues.
    They know that their products are worthless, that’s why they set “No Refund Policy”.

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