Home › Support › Academic Education › Urgent Information bar/box
- This topic has 17 replies, 3 voices, and was last updated 10 months, 1 week ago by YUSUF THARWAT.
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June 19, 2020 at 7:46 am #12135Jim HinesParticipant
Hi there,
Our new website is very very close to going live and thanks for your support in getting us this far.With the current Covid-19 situation, but also for example when our classes have to be cancelled last minute due to snow, we need to have some sort of strip that can be very visible near the top of the homepage on the website when needed to give this information and hidden the rest of the time. Ideally with the option to link to a page with further information.
Is there a way that we could have an additional information strip underneath the menu bar but above the slider on the homepage that we can put the key text in but hide when not needed? I’m not sure if any of the existing homepage components allow for this, or if there is a way we could set up an additional one if not?
Many thanksJune 19, 2020 at 9:48 am #12136Jim HinesParticipantHi again,
Just to add my URL is: https://abingdonmusic.org.uk/We would need to be able to edit the text of the bar/box very easily too.
Thanks.June 19, 2020 at 11:36 am #12138Shop ManagerKeymasterHi,
Can you please explain your point with the help of screenshot it will help us to provide you a better solution.
Many Thanks
June 19, 2020 at 2:22 pm #12139Jim HinesParticipantThanks, I’ll send via email as I can never get them to attach here
June 20, 2020 at 10:58 am #12143Shop ManagerKeymasterHi,
Ok, Thanks
June 25, 2020 at 9:43 pm #12148Jim HinesParticipantHi, just following up on our email exchange as I am keen to get our website live – it is so close.
I have tried adding text as you suggest to the home page but I can’t get it to show on the published home page. Any ideas?
You mention re-ordering, for example. I can’t see a content section listed in the customiser.
I have tried updating the theme.
Any help gratefully received,
Thanks
———–Hi there,
That sounds just the sort of thing. Thank you.
Can I put the text on my current homepage (LABELLED front page), even if the title at the top of the page is not ‘Home’?Also, I can’t see the content area section in the customizer, so can’t get the text to appear on the homepage yet.
I have tried updating the theme but still can’t see how I see the content area in the customizer to choose/re-order.
Any help gratefully received.Thanks
On Monday, 22 June 2020, 10:20:58 BST, Logical Themes <support@logicalthemes.com> wrote:
Hello,
We have added a content area section in your theme. Now you can add content in your home page and shuffle it according to your need through section reordering present in the customizer.
To add content follow the below steps:
Dashboard >> Pages >> Home page(Home page template) i.e front page >> Add reqiured content in this page.
Please check it.
Many Thanks
June 26, 2020 at 3:02 pm #12150Shop ManagerKeymasterHi,
We have resolved your issue and replied on your email id please check it.
Many Thanks
June 26, 2020 at 5:26 pm #12151Jim HinesParticipantThanks for the email.
The ‘Content Area’ still doesn’t appear as an option when following the links as you suggest.
I’ve emailed yyou a screen shot.
Any ideas?
ThanksJune 27, 2020 at 10:40 am #12155Shop ManagerKeymasterHi,
The option is available in the section order. Please hard refresh your site. Or open your site in an incognito window. Sharing a screenshot of your customizer having the option of the content area.
Many Thanks
June 29, 2020 at 4:00 pm #12159Jim HinesParticipantThanks for your help with this.
Nearly there, I think!
I can now get the urgent information where I need near the top of the homepage. Strangely, it is only there the first time of visiting the homepage within a session (I’ve tried on several different browsers), so if you go to Home, then select a different page, then return to Home, once you return to home the urgent information box has disappeared (it is not on the homepage at all, not even further down). Any ideas? It would be good if it could stay so that people can refer to the information/read more option whilst they are exploring the site, not just when they first arrive.Thanks,
HelenJune 30, 2020 at 12:01 pm #12165Shop ManagerKeymasterHi,
Please explain to us what kind of section you want, with the help of screenshot.
Thank you
June 30, 2020 at 12:46 pm #12170Jim HinesParticipantHi there,
What we need is pretty much what we’ve got now, I don’t think a screen shot will help (and I can’t get it to attach here).
The issue is that the ‘Content Area’ (which is what we want – we have placed it just under the Menu) on the homepage is only visible when first arriving at the website/homepage. If the visitor goes to a different page on our website and then returns to the homepage the Content Area is no longer visible.
Is there a way this can stay (unless the text on the page is deleted by us, of course) on the homepage and still be visible when the visitor returns after looking at a different page?
Thanks
HelenJuly 1, 2020 at 3:36 pm #12176Jim HinesParticipantIt might be easier to give you the URL as it is something that changes.
The site is now live:
Go to the hompage and the ‘Covid-19 update’ is near the top, above the slider
Click on a different page
Return to the homepage – the Covid-19 update has gone, but we could do with it staying.Any help gratefully received
ThanksJuly 2, 2020 at 6:34 am #12177Shop ManagerKeymasterHi,
It is not possible to have more content area, the only way to your issue is to make a new section.
Many Thanks
July 2, 2020 at 7:30 am #12178Jim HinesParticipantMany thanks for getting back to me.
I am happy to just have the one content area I have, I don’t think I need a new section at this stage.My issue is that the one content area disappears from the home page after you click on something else and return to the homepage. I would like this one content area section to remain visible whenever the user is on the homepage whilst there is content in it (and then when we delete the urgent content it can go until next time). This seems to be a problem on all browsers I’ve tried. I tried just refreshing when returning to the homepage and this doesn’t help (plus I don’t think we can rely on users to do this anyway).
Our URL is: https://abingdonmusic.org.uk and the site is live.
Any help gratefully received.
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