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Viewing 15 posts - 241 through 255 (of 381 total)
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  • January 23, 2019 at 12:50 pm in reply to: Menu doesn't display properly when constrained to minimum proportions #1355
    Shop Manager
    Keymaster

    Hi,

    Thank You for choosing us!

    Kindly provide us the site URL to review the issue.

    Thank You

    January 23, 2019 at 9:06 am in reply to: The link you followed has expired. #1354
    Shop Manager
    Keymaster

    Hi,

    Thank You for choosing us!

    Kindly follow the steps given below to install the theme.

    To add a WordPress Plugin using the built-in plugin installer:
    Go to Plugins > Add New.
    Type in the name of the WordPress Plugin or descriptive keyword, author, or tag in Search Plugins box or click a tag link below the screen.
    Find the WordPress Plugin you wish to install.
    Click Details for more information about the Plugin and instructions you may wish to print or save to help set up the Plugin.
    Click Install Now to install the WordPress Plugin.
    The resulting installation screen will list the installation as successful or note any problems during the install.
    If successful, click Activate Plugin to activate it or Return to Plugin Installer for further actions.

    If you need some other help please let us know.

    Thank You

    January 19, 2019 at 1:09 pm in reply to: Turn off widgets on Courses #1348
    Shop Manager
    Keymaster

    Hi,

    As per your request, we got your login detail and we have made course page full width.

    If you need any other help please let us know.

    Thanks

    January 16, 2019 at 11:42 am in reply to: How do i remove the Categories drop down menu #1343
    Shop Manager
    Keymaster

    Hi,

    As per your request, we are giving you some easy steps to set categories.

    first, need to create the Categories for Categories

    Go to Dashboard >> product >> Categories >>add new.

    https://logicalthemes.com/docs/ultimate-ecommerce-store-pro/images/headercat.png
    https://logicalthemes.com/docs/ultimate-ecommerce-store-pro/images/headercat1.png

    After that go to the

    Go to Appearance >> Customize >> Theme Settings >>Header section.

    https://logicalthemes.com/docs/ultimate-ecommerce-store-pro/images/headercutz.png

    If you need any other help please let us know.

    Thanks

    January 14, 2019 at 12:06 pm in reply to: Turn off widgets on Courses #1341
    Shop Manager
    Keymaster

    Hi,

    As per your request, we need to review your point on site and we need your login detail.

    Please let us know about which course are you talking about?

    Make a user for us assign administrator role and send us the username and password along with the site URL at support@logicalthemes.com.

    Thanks

    January 14, 2019 at 11:30 am in reply to: footer remover #1338
    Shop Manager
    Keymaster

    Pleasure, let us know if you need any other help.

    January 10, 2019 at 12:08 pm in reply to: footer remover #1327
    Shop Manager
    Keymaster

    Hi,
    We are providing you with some easy steps and CSS to remove footer that says copyright.
    Go to Dashboard >> Apperance >> Customize >> Additional CSS >> Put the given CSS on it >> Publish.
    .copyright.text-center p {
    display: none;
    }
    If you need any other help please let us know.
    Thanks

    January 8, 2019 at 11:31 am in reply to: How do i remove the Categories drop down menu #1323
    Shop Manager
    Keymaster

    Hi,

    As per your request, we are giving you some easy steps and CSS to remove it.

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    button.drp_dwn.dropdown-toggle {
    display: none;
    }

    If you need any other assistance please let us know.

    Thank you

    January 8, 2019 at 11:24 am in reply to: footer remover #1322
    Shop Manager
    Keymaster

    Hi Bob,

    As per your query, could you please provide us your site URL, to review copyright footer.

    We are giving you some easy steps to get menus and you can remove the homepage from the menu.

    Go to Dashboard >> Appearance >> Menu >> There you will get all pages >> You can remove the home page from there >> Save.

    If you need any other help please let us know.

    Thanks

    January 7, 2019 at 12:36 pm in reply to: How do i remove the Categories drop down menu #1319
    Shop Manager
    Keymaster

    Hi,

    As per your request, we are giving you some easy steps and CSS to remove it.

    Go to Dashboard >> Appearance >> Customize >> Additional CSS >> Paste the given CSS on it >> Publish.

    li.dropdown-submenu {
    display: none;
    }

    If you need any other assistance please let us know.

    Thank you

    January 7, 2019 at 12:15 pm in reply to: Not seeing the demo site after installing the hotel resort pro #1318
    Shop Manager
    Keymaster

    Hi,

    As per your request, we are giving you some easy steps to setup the same homepage.

    Here is some theme setup procedure listed as follows.

    You got the premium theme download links on your order confirmation mail which contains the following zip files:

    1. hotel-resort-pro theme
    2. hotel-resort-pro-child theme
    3. Gallery Images Banner
    4. Title Banner Images
    5. hotel-resort-pro-posttype

    If you haven’t got any of the zip files, please let us know.

    The hotel-resort-pro theme is a premium version theme and hotel-resort-pro-child theme is a child theme.

    If you have successfully completed theme installation, follow the below steps to get the demo content on your homepage.

    1. Create Page to set template: Go to Dashboard >> Pages >> Add New Page.
    Label it “home” or anything as you wish. Then select template “home-page” from template drop-down.
    Check screenshot: https://logicalthemes.com/docs/hotel-resort-pro/images/home-page-template.png

    2. Set the front page: Go to Setting -> Reading –> Set the front page display static page to home page.
    Check screenshot: https://logicalthemes.com/docs/hotel-resort-pro/images/set-front-page.png

    It will show the demo content on the home page. Then customize it from the Appearance -> Customize -> LT Settings

    For further customization check out our documentation

    https://logicalthemes.com/docs/hotel-resort-pro/
    https://logicalthemes.com/docs/hotel-resort-pro/#additional_addonss

    If you got stuck somewhere then send us the query. If you want we can set up your theme, make a user for us assign administrator role and send us the username and password along with the URL at support@logicalthemes.com.

    Thanks

    January 7, 2019 at 12:11 pm in reply to: Gallery #1317
    Shop Manager
    Keymaster

    Great, if you need any other help please let us know.

    January 7, 2019 at 12:10 pm in reply to: footer remover #1316
    Shop Manager
    Keymaster

    Pleasure, let us know if you need any other help.

    January 4, 2019 at 1:23 pm in reply to: get issue (out of memory ) on theme #1306
    Shop Manager
    Keymaster

    Hi,

    As per your request, we have added the latest woocommerce in the theme with the same version and given you access to download it.

    Go to https://www.logicalthemes.com/my-account/ with your details. Then go to https://www.logicalthemes.com/my-account/downloads/ and download the updated theme with the same version.

    Then login to your FTP or Cpanel. Go to wp-content/themes and upload the zip file you have downloaded. First rename the existing theme folder then extract the newly uploaded theme with the same version.

    If you need any further assistance please let us know.

    Thanks

    January 3, 2019 at 11:34 am in reply to: get issue (out of memory ) on theme #1301
    Shop Manager
    Keymaster

    Hi,

    The issue is given by you of outdated Woocommerce templates is not a big issue, It doesn’t change the looks of your theme. When woocommerce generates new updates after a few days we also update it on our theme.

    When we updated the woocommerce on our theme, So we will update you for using our new version theme.

    Thanks

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